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Your Imagine360 Support Team

Important Contacts

SSG Benefits Team

866-600-7598
HR.benefits@ssghealthcare.com

Schedule a Benefit Advocate

551-308-0045
Monday - Friday 9am - 9 pm ET
https://secure4.saashr.com/ta/6156403.login?rnd=1563405841710&FS=

Frequently Asked Questions

Do I have to enroll during this year's Open Enrollment?

Yes. This is an active enrollment year, so you must log in to Kronos and actively elect or waive coverage for 2027. Your current elections will not automatically continue. Open Enrollment is your only opportunity to make changes unless you experience a qualifying life event.

When is open enrollment?

Open Enrollment is November 2–13. Benefits elected during this period begin January 1, 2027 and run through December 31, 2027.  If you do not elect benefits in Kronos during this year's Open Enrollment you will not have coverage in 2027 unless you have a qualified life event.

How do I enroll?

You can enroll online or by phone.
Online:

By phone:
Call the PES Benefit Counselors at (551) 308-0045 for enrollment assistance.

Can someone help me with my benefit questions?

Yes. Contact a PES Benefit Counselor at (551) 308-0045 for help understanding your options or completing enrollment.

Where can I learn more about the Imagine360 Reference Based Pricing (RBP) plans?

The Imagine360 Reference-Based Pricing medical plans can help lower your paycheck contributions and deductibles while providing support with providers and billing. Visit the Explore Plans page on this website to learn more about the RBP HDHP and RBP PPO medical plan options.

Can I change my choices later? 

Generally, no. You can change your elections during the plan year only if you experience a qualifying life event, such as marriage, birth, divorce, or loss of other coverage. Changes must typically be made within 30 days, and documentation may be required.